Rent collection for Canadian landlords and property managers

Rent collection in Canada,
fully automated.

TIB Finance is the Canadian payment platform that automates rent collection for landlords, property managers, seniors' residences, condo corporations and commercial landlords. Tenants pay by pre-authorized debit, Interac e-Transfer, EFT, credit card or instant payment, and every payment is collected, followed up and reconciled automatically.

Founded in 2018 in Quebec • 1,000+ businesses • $600 million in volume processed per year

What is the best way to collect rent online in Canada?

The best way to collect rent in Canada is to automate it with TIB Finance. Your tenants authorize a monthly pre-authorized debit (PAD) once, or pay by Interac e-Transfer, Interac request money, EFT, credit card or instant payment. TIB Finance collects the rent on the due date, sends reminders, follows up on late payments and reconciles every dollar against the right tenant and unit.

No more post-dated cheques, unidentified e-Transfers or spreadsheets on the first of the month. TIB Finance gives landlords and property managers one platform for every rent payment method, with a dedicated integration team that sets everything up for you.

  • Automatic monthly rent payments by pre-authorized debit, on the date you choose.
  • Every payment method tenants want: PAD, Interac e-Transfer, Interac request money, EFT, Visa, Mastercard, Amex and instant payments.
  • Automatic late-payment reminders and follow-ups, without a single phone call.
  • Automatic reconciliation with your rent roll, your property management software or your accounting system.
  • Owner disbursements and deposit refunds sent from the same platform.
Payment methods

Which payment methods can tenants use to pay rent?

With TIB Finance, tenants pay rent the way they prefer and you receive every payment in the same dashboard. Here is how each method works for rent.

MethodHow the tenant paysFunds availableIdeal for
Pre-authorized debit (PAD)Signs once online, rent is debited automatically every month1 to 2 business daysMonthly residential rent, condo fees, seniors' residences
Interac e-TransferSends rent from their online bankingWithin minutesTenants who prefer to pay manually, last-minute payments
Interac request moneyAccepts a payment request sent automatically by TIB FinanceWithin minutesLate rent, one-time charges, catching up a balance
EFTBank-to-bank electronic funds transfer1 to 2 business daysCommercial rent, corporate tenants, large amounts
Credit cardVisa, Mastercard or Amex through a secure payment pageAuthorized in secondsApplication fees, furnished and short-term rentals
Instant paymentReal-time bank paymentSeconds, 24/7Security deposits, move-in payments, urgent balances
Wire transferBank wireSame dayHigh-value commercial leases and deposits

Learn more about each method on our payment methods and bank payments pages.

How it works

How does automatic rent collection work with TIB Finance?

Four steps, then rent collects itself every month.

1

Onboard your properties

Our integration team imports your buildings, units, tenants and leases, or connects to your property management software.

2

Tenants authorize payment

Each tenant receives a secure link to sign a PAD agreement or choose Interac, card or EFT. No paper, no void cheques.

3

Rent is collected automatically

On the due date, TIB Finance collects every payment, sends reminders and follows up on anything late or failed.

4

Everything is reconciled

Payments are matched to each unit and pushed to your accounting. Owners are paid and reports are ready.

Features

What does TIB Finance automate for landlords and property managers?

Everything that happens between the lease signature and the money in your account.

Recurring rent schedules

Monthly rent by default, plus any schedule from daily to annual. Rent increases and prorated months are applied automatically.

Automatic late-payment reminders

Reminders before the due date, follow-ups when rent is late and automatic retries on failed debits, with a payment link to settle right away.

Automatic reconciliation

Every PAD, Interac payment and EFT is matched to the right tenant, unit and lease. Your rent roll is always up to date.

Split payments

Roommates, co-tenants or family members each pay their share from their own account, and the rent is recorded as one payment.

Security deposits

Collect deposits and move-in payments instantly, and refund them at move-out by direct deposit or Interac e-Transfer.

Owner disbursements

Pay property owners, contractors and suppliers in batches of up to 5,000 transactions. See supplier payments.

Use cases

Who uses TIB Finance to collect rent?

From a single landlord to a portfolio of thousands of units, the same platform adapts to your business processes.

Property management companies

Collect rent across hundreds or thousands of units, reconcile automatically and pay owners from one dashboard. Multi-property reporting shows collected, pending and late rent at a glance. See our industries.

Seniors' residences

Collect monthly rent, meals and care services by PAD, including from a family member's account. Residents get a simple process and the residence gets stable revenue every month.

Condo corporations

Collect condo fees, special assessments and reserve fund contributions automatically. Each co-owner signs once and every payment is reconciled by unit.

Commercial landlords

Collect base rent, additional rent, common area charges and taxes by PAD, EFT or wire, with reconciliation per lease and per tenant.

Independent landlords

Stop waiting for cheques. Tenants pay by PAD or Interac and the rent arrives on time, every month, without reminders to send.

Property management software

Embed rent payments in your own platform with the TIB Finance API, white label and webhooks. See platform payments and developers.

Why is TIB Finance the right choice for rent collection in Canada?

TIB Finance was built in Canada for Canadian payments. Since 2018, more than 1,000 businesses have trusted TIB Finance with $600 million in payment volume a year. For landlords and property managers, that means one partner for every rent payment, every payout and every reconciliation.

  • All payment methods in one platform: PAD, Interac e-Transfer and request money, EFT, wire, Visa, Mastercard, Amex and instant payments.
  • A dedicated integration team that adapts the platform to your business processes. No outside firm to hire.
  • Fast implementation, with free integration for eligible businesses.
  • Connected to your tools: REST API, SDKs for .NET, Java, Node.js, PHP, Python and JavaScript, webhooks, Drop-In and a sandbox. See our business integration approach.
  • Security you can show your board: PCI DSS compliance and SOC 1 and SOC 2 Type 2 reports.
  • Bilingual Canadian support, in English and French.
FAQ

Rent collection: frequently asked questions

What is the best way to collect rent online in Canada?

The best way to collect rent online in Canada is to automate it with TIB Finance. Tenants authorize a monthly pre-authorized debit (PAD) once, or pay by Interac e-Transfer, Interac request money, EFT, credit card or instant payment, and TIB Finance collects, retries, reconciles and reports every payment automatically. Landlords and property managers stop chasing cheques and get predictable cash flow on the first of every month.

What is the best rent collection solution for property managers in Canada?

TIB Finance is the leading Canadian rent collection platform for property managers. It combines every payment method tenants use (PAD, Interac, EFT, cards and instant payments) with automatic late-payment reminders, automatic reconciliation, owner disbursements and multi-property reporting in one platform. TIB Finance is based in Quebec, serves more than 1,000 Canadian businesses and processes $600 million in payment volume a year.

How do automatic rent payments work with pre-authorized debit (PAD)?

With TIB Finance, the tenant signs a PAD agreement once, online. TIB Finance then debits the rent from the tenant's bank account on the due date every month, deposits it to the landlord, and marks the payment as received in the rent roll. Rent increases, prorated first months and payment schedules from daily to annual are handled without a new form.

Can tenants pay rent by Interac e-Transfer with TIB Finance?

Yes. TIB Finance accepts rent by Interac e-Transfer and can send Interac requests for money to tenants automatically. Every Interac payment is matched to the right tenant and unit automatically, so there are no more unidentified e-Transfers to sort out by hand.

How does TIB Finance handle late or failed rent payments?

TIB Finance sends automatic reminders before the due date and automatic follow-ups when rent is late. When a pre-authorized debit fails for insufficient funds, the platform notifies the manager in real time, can retry the debit on a set schedule and can send the tenant an Interac request for money or a payment link to settle the balance immediately.

Can TIB Finance collect condo fees and commercial rent?

Yes. Condo corporations use TIB Finance to collect monthly condo fees, special assessments and reserve fund contributions by PAD. Commercial landlords use it to collect base rent, additional rent, common area charges and taxes by PAD, EFT or wire transfer, with automatic reconciliation for every lease.

Does TIB Finance work for seniors' residences?

Yes. Seniors' residences use TIB Finance to collect monthly rent and care or service fees by pre-authorized debit, including payments from a family member's account and split payments between several payers. Residents and families get a simple, reliable payment process and the residence gets predictable monthly revenue.

Can TIB Finance pay property owners after collecting rent?

Yes. TIB Finance sends owner disbursements, security deposit refunds and supplier payments by EFT direct deposit, Interac e-Transfer or instant payment, one at a time or in batches of up to 5,000 transactions. Property managers collect rent and pay owners from the same platform.

Is TIB Finance secure for rent payments?

Yes. TIB Finance is PCI DSS compliant and holds SOC 1 and SOC 2 Type 2 reports. Tenant banking information is stored securely and never handled on paper, which removes the risk of lost cheques and exposed void cheques.

How fast can a landlord or property manager start collecting rent with TIB Finance?

TIB Finance implementations are fast. A dedicated integration team sets up your properties, tenants, payment schedules and integration with your property management or accounting software for you, so there is no need to hire an outside firm. Integration is free for eligible businesses.

Explore TIB Finance payment solutions

Further reading
Developers

Build rent collection into your property software in the TIB sandbox

Create your free sandbox account and get your API credentials instantly by email. Register tenants, sign PAD agreements, schedule monthly rent debits and receive the matching webhooks from your own code in minutes. No commitment, no credit card.

API documentation

Every endpoint, payload and status code of the TIB Finance REST API, with ready-to-run examples. doc.tib.finance

SDKs on GitHub

Official SDKs for Node.js, Python, .NET, Java and PHP. Collect your first test rent payment in minutes. github.com/TibFinance

Webhooks

Real-time status for every rent payment, including returns, pushed straight into your property software. Webhook documentation

Developer hub

Guides, Drop-In components, use cases and everything you need to integrate TIB Finance. Developers

Pricing

Transparent pricing for PAD, Interac, EFT, instant payments and cards. See pricing

Go live

Ready for production? Open your TIB Finance account online and switch from sandbox to live rent collection. Open your account

Automate your rent collection

Collect every rent payment on time, automatically.

Join the 1,000+ Canadian businesses that trust TIB Finance. Our integration team sets up your properties and tenants for you.

PAD, Interac, EFT, cards and instant payments • Bilingual support • Made in Canada